I was just signing up for a conference, and the registration form had a couple “usability” problems. First, it asked me for my zip+4. I don’t know what it is. I had to get a piece of mail addressed to me to find out. Why would you do that? How many people actually know their …

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I’m in the market for a dishwasher, so I thought I’d go to consumer reports and see which ones are the best. I tried to sign up for their service and I got an error on the registration page. When you sign up you have to “create an account” with a username and password, and …

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